Shipping Policy

Effective Date: April 27, 2025

At HorizonSHE, we are committed to delivering your order safely and promptly. Please review the shipping policy below to understand our delivery process, timelines, and options.

🌍 Where We Ship

We proudly ship worldwide from our fulfillment centers.
All orders are processed in U.S. Dollars (USD).

🚚 Processing Time

• Order Processing: 1–3 business days

• Orders are not processed or shipped on weekends or holidays.

During peak seasons or promotional events, processing times may be slightly longer.

📦 Estimated Delivery Times

Note: Delivery times may vary depending on your location, local customs, and shipping method selected.

📬 Shipping Rates

• Shipping fees are calculated at checkout based on your shipping address and selected method.

• We may offer free shipping promotions periodically — be sure to subscribe to our newsletter for updates.

✈️ International Shipping & Customs

• International customers are responsible for customs duties, import taxes, and other local charges, which may apply upon delivery.

• These charges are not included in the product price or shipping cost.

📦 Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number and carrier link. You can track your package anytime via your account or the tracking link.

❗ Delayed / Lost Shipments

If your order is delayed or appears lost:

• Check your tracking link for updates

• Contact the carrier directly for local delivery issues

• If unresolved, email us at contact@horizonshe.store — we’ll assist you promptly

🚫 Incorrect Address

Please ensure your shipping address is complete and correct.
We are not responsible for orders lost due to incorrect or incomplete shipping details provided by the customer.

📞 Contact Us

If you have any questions or concerns regarding your shipment, please reach out:

📧 contact@horizonshe.store
📞 +1 234 567 890

HORIZON SH ENTERPRISES LLC
3628 116TH AVE NE, BELLEVUE, WA, 98004-7614, UNITED STATES